The employees of TouchCash Inc. work hard to provide the best service in order to keep our customers 100% satisfied.
We guarantee the following services to our customers:
All that’s required is a little space for the machine. Installation is completely FREE. TouchCash Inc. will supply and install the machine. You then decide whether to purchase, lease or rent based on your needs. It’s that simple.
Any machine purchased, leased or rented from TouchCash Inc, come with a warranty which include parts, repairs and complimentary technical support for the period of the contract. Replacement parts are stocked and well supported by trained and experienced technical support staff ready for any emergency situation.
Telephone services are available 24 hours everyday for customers’ questions and technical support. Our company realize that many ATM companies claim 24 hour telephone support only to disappoint customers with an answering machine, which they’ll answer questions or send technical support the following day. However, at TouchCash Inc. one of our qualified employee will be on stand-by 24 hours to answer your concerns and also provide 24 hour repair services.
Each month, a cheque and transaction reports outlining income and expense per transactions are sent to you so you can monitor, review and calculate monies you have earned and will be earning.
We monitor the daily transactions at your location. We confirm the balance of cash in the machine daily. Our analysis of this by our support team can be used to resolve any disputes that arise.
On site training with our experience technicians will ensure you are confident and satisfied with the ATM machine. A detailed Operational Manual comes with the machine for handy onsite reference.